Cancellations, Refunds and Replacement Cards — Copy

It is your responsibility to make sure you are taking the correct course and that your certification card will be accepted by your school or place of employment. If you enroll in the blended course offered thru  American CPR Connection, you will receive an AHA BLS card identical to the one issued for in-person classes. The cards are no different and do not have ‘ONLINE COURSE’ on them. They are accepted everywhere AHA BLS certification cards are required. 

 

CANCELLATIONS

Since you will only attend an in-person portion thru Zoom, all sessions are OPEN and there is no need to schedule.

When enrolled in an online and remote course, If you are taking the theory portion thru the Learning Management System, you will have 6 days to complete the online portion. If your course expires after 6 days there is a $25 fee to be re-enrolled. 

REFUNDS

ALL SALES ARE FINAL. THERE ARE NO REFUNDS ONCE THE TRANSACTION HAS BEEN PROCESSED. THERE ARE NO REFUNDS IF: 

  1. YOUR JOB/SCHOOL WON’T ACCEPT THE AHA CERTIFICATION
  2. YOU DECIDE TO TAKE YOUR COURSE ELSEWHERE
  3. YOU CHOOSE TO CANCEL THE CLASS/COURSE.

REPLACEMENT CARDS

Replacement cards are available thru the American Heart Association website free of charge. The website address is: Heart.org/cpr/mycards

When issued a certification card thru American CPR Connection you are instructed NOT TO CLAIM THE CARD until you check it for accuracy. If there are errors, they can be corrected free of charge by contacting us at (833) 228-5580. YOU ARE NOT ABLE TO EDIT OR CORRECT ERRORS YOURSELF.

Once you claim the card you have accepted it as being accurate. If there are errors, and you have claimed the card, there is a $10 card replacement fee. A new card will be issued to you after payment of the fee. 

If you have any other concerns please contact us at 833-322-5534